The HR Person At Your Next Job May Be a Bot

Posted August 3rd 2016

Photo: Swyftmedia

via MIT Technology Review

The next time you’re hired, you might find yourself getting information about payroll, vacations, and expenses by talking to a chatbot instead of consulting a handbook for new employees or talking to someone in HR.

A startup called Talla, based in Boston, is working on chatbots designed to help new workers get up to speed and be more productive. The company is using advanced machine learning and natural language processing techniques in an effort to create software that is smarter than the average bot.

Early iterations offer a glorified to-do list helper, but Talla sees a future of work where chatbots become useful workplace assistants that walk you through necessary paperwork but also help prioritize your workload in the future.